Live Chat software is an excellent tool to possess if you are dealing with online business and there are website visitors coming to your website every now and then. The benefits of using this software are endless. Starting from being able to interact with website visitors in Real time, the software ensures better sales, enhanced customer experience, increased ROI and better market insights. Using this software, operators can provide instant assistance to website visitors, send them proactive chat invitation to augment sales and can capture different information about visitors. One can make as many changes with Live chat application as desired. Ranging from customizing chat buttons, greeting messages, chat survey questions and much more, the software is a steal! Few other functionalities include, multiple live chat sessions, easy file transfer, canned responses and translation, automated/proactive chat invitations, automatic emailing of chat transcripts and call transfer, operator-to-operator chat transfer, web-based monitoring, real-time visitor monitoring, geographical mapping, automatic spell checking, etc.